Last updated: 14 November 2026
Accepted payment methods
We accept the following cards, processed securely by Stripe:
- Visa
- Mastercard
- American Express
- Discover
We do not accept cash on delivery, cheques or bank transfers.
Currency, prices and VAT
All prices are in pounds sterling (GBP) and include VAT at 20%. Delivery costs £4.70 per order and is shown in your basket and at checkout before you pay. We do not add card fees, surcharges or any other charges at checkout.
When you are charged
Your card is charged when you place your order. You will receive an order confirmation email with a breakdown of the price, delivery cost and VAT.
Payment security
Card details are entered on a secure, encrypted checkout and handled by Stripe, a certified PCI DSS Level 1 payment provider. We never see or store your full card number. Your bank may ask you to confirm the payment with 3D Secure.
Declined payments
If your payment is declined, your order will not be placed. Please check your card details or contact your card provider, then try again.
Refunds
Refunds are made to the original payment method within 7 days of receiving and inspecting a returned item, as set out in our Return & Refund Policy. Your card provider may take a few extra days to show the refund.
Questions
Contact support@barescents.co.uk or +44 7545 018111. We reply within 1 business day.