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Shipping Policy

Last updated: 14 November 2026

At a glance

Carrier and service Royal Mail Tracked 48 only
Delivery area UK mainland only (England, Scotland and Wales)
Delivery cost £4.70 per order, flat rate, VAT included
Processing (handling) time 1 to 2 business days
Transit time 2 to 3 working days after dispatch
Total delivery time 3 to 5 business days from your order
Dispatched from Guisborough, Cleveland, United Kingdom
Tracking Included with every order

Shipping coverage: UK mainland only (Royal Mail Tracked 48 only)

We ship to eligible addresses in mainland England, Scotland and Wales, using Royal Mail Tracked 48 exclusively. We do not ship to Northern Ireland, the Scottish islands, the Isles of Scilly, the Isle of Wight, the Isle of Man, the Channel Islands, BFPO addresses, or other countries. Checkout only accepts addresses within our delivery area. Delivery times may vary depending on the destination postcode.

Delivery cost

Delivery costs £4.70 per order, whatever the number of items. The cost includes VAT and is shown in your basket and at checkout before you pay. There are no other delivery, handling or packaging charges.

Delivery times

Business days are Monday to Friday, excluding UK bank holidays.

  • Processing: we pack and dispatch your order within 1 to 2 business days of receiving it.
  • Transit: Royal Mail aims to deliver Tracked 48 parcels within 2 to 3 working days of dispatch.
  • Total: most orders arrive within 3 to 5 business days of being placed.

Tracking

When your order is dispatched we email you a Royal Mail tracking number. You can track your parcel on the Royal Mail website or on our Track Your Order page.

Customs and import charges

We only ship within the United Kingdom from our address in Guisborough, so there are no customs duties or import charges.

Late, lost or damaged parcels

If your parcel has not arrived within 5 business days of your order, or the tracking has not updated for 3 business days, please contact us with your order number. We will check with Royal Mail and, if the parcel is lost, send a replacement or give you a full refund including delivery. Goods remain our responsibility until they are delivered to you.

If your order arrives damaged, see our Return & Refund Policy.

Incorrect addresses

Please check your delivery address at checkout. If you notice a mistake, contact us straight away and we will update it if the order has not yet been dispatched.

Contact

Questions about delivery: support@barescents.co.uk or +44 7545 018111. We reply within 1 business day.